Please read these Terms and Conditions carefully before using the website. The Terms and Conditions contain important information about your rights and obligations, as well as limitations and exclusions. By using these websites or by ordering any product from quickgrow.com, you confirm your unconditional agreement to, and acceptance of, these Terms and Conditions. If you elect not to accept these Terms and Conditions, do not use this website.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of the website owners. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit cards: American Express, Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your errand, nor does it constitute confirmation of our offer to provide it. Quick Grow reserves the right at any time after receipt of your order to accept or decline your errand for any reason.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether quickgrow.com, seeds.quickgrow.com or quickgrow.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We keep your personal information private and secure. When you make an order on our website, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Quick Grow website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Quick Grow site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received. We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Websites
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Damage/Loss: All claims for damage/pilferage must be filed with delivering carrier. Quickgrow.com cannot file this for you. All claims for shortage/mis-shipments/mis-billing must be made on the day of receipt. In the event of a faulty product, the product must be returned to Quickgrow or the products manufacturer etc by yourself with all shipping costs paid by yourself.
Our Store shall automatically charge and withhold the applicable sales tax for purchases within Canada. For purchases in other countries, you are solely responsible for all sales taxes or other taxes.
International customers are solely responsible for any additional taxes, levies, duties, fees, tariffs and/or any other expenses related to importing the product(s) you ordered. Please check with your country’s customs office regarding the import of the products you intend to order. As the buyer, you are responsible for any import restrictions, prohibited import items, taxes, tariffs, fees and other duties. You are responsible for complying with international, national, or local laws regulating the importation of products. If an order is refused delivery by customs due to unauthorized contents, Quick Grow is not responsible for any losses or cost incurred by you, the customer. If the shipment is abandoned or discarded by customs, you will not receive a refund or credit of any kind. By ordering our services, you agree to these terms.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our store shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Auto Errand Terms and Conditions
Welcome to the terms and conditions (“Terms”) for quickgrow.com’s Auto Purchase subscription service. These Terms are between you and Quick Grow Store and govern our respective rights and obligations for subscription purchases. The Terms constitute the entire agreement between you and quickgrow.com related to subscription ordering. If you place an order through our subscription purchase program, you accept these Terms. Please read these Terms carefully.
You agree to indemnify and hold quickgrow.com, seeds.quickgrow.com, quickgrow.com, and our parents, affiliates (and their franchisees and licensees), and subsidiaries, officers, directors, employees, successors and assigns, harmless from any claim, loss or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of our Website, your connection to our Website, your violation of these Terms and Conditions, or your violation of any rights of another party. This indemnity survives termination of these Terms and Conditions.
Third Party Linking
From time to time, this Website may contain links to websites that are not owned, operated or controlled by quickgrow.com or its respective affiliates. These links are for your convenience only and are not under our control. You acknowledge and agree that quickgrow.com is not responsible for the availability of such external sites or resources, and does not endorse any such site, its use or contents and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other websites, or any content, materials or other information located or accessible from any other websites, or the results that you may obtain from using any other websites. If you decide to access any other websites linked to or from this Website, you do so entirely at your own risk.
Products and/or services purchased through third-party websites are subject to the Terms and Conditions of such other parties and their websites, and quickgrow.com and seeds.quickgrow.com shall have no liability or responsibility theretofore.
quickgrow.com, seeds.quickgrow.com and quickgrow.com reserve the right to modify or discontinue, temporarily or permanently, the Websites as a whole and/or any or all of the Website’ features, products, prices of products, promotions, services or information appearing on, or available through, any or all of the Website with or without notice to you. You agree that quickgrow.com, seeds.quickgrow.com and quickgrow.com shall not be liable to you or any third-party for any modification or discontinuance of such features, products, prices, services, or information on the Website or the Website itself.
Enforcement of Terms and Conditions/Jurisdiction
These Terms and Conditions are governed and interpreted pursuant to the laws of the Province of Alberta, Canada, notwithstanding any principles of conflicts of law. If any part of these Terms and Conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions. Any claim relating to the quickgrow.com, seeds.quickgrow.com and quickgrow.com Websites, our Website’ Terms and Conditions, and the relationship between you and quickgrow.com, seeds.quickgrow.com and quickgrow.com shall be governed by the laws of Canada and the Province of Alberta without regard to its conflict of law provisions. You and quickgrow.com and seeds.quickgrow.com agree to submit to the personal and exclusive jurisdiction of the courts located within the geographic area encompassed within Canada and the Province of Alberta.
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision by us. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of our Terms and Conditions remain in full force and effect. YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE WEBSITE OR OUR TERMS AND CONDITIONS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.
The information contained in the Website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through quickgrow.com and seeds.quickgrow.com (including, but not limited to, information that may be provided by healthcare and/or nutrition professionals employed by, or contracting with, quickgrow.com and seeds.quickgrow.com) for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding medical usage of plants have not been evaluated by Health Canada unless specifically so stated. You should carefully read all product packaging prior to use.
Unless otherwise stated, promo codes and coupons are non-stackable. You may only use one coupon per store checkout order. A coupon cannot be used to pay for shipping or taxes, and may not be sold. If your coupon has a minimum purchase requirement, taxes, shipping and handling do not count towards that requirement. Each coupon is valid for a limited time only, and expires on a given date. Quick Grow reserves the right to discontinue a coupon at any time. Coupons are void if restricted or prohibited by law. Promo items only apply to actively placed orders – recurring subscriptions are not eligible for the free item promotions. Promo items are only available at quickgrow.com. Holiday, flash, third party and time-restricted specials are exclusionary to the 5-day price honoring rule. Due to their special time-restricted nature, we will be unable to price match after the noted period has ended. Promo items are available while supplies last. Mystery items, regardless of the received items, may not be returned, exchanged, refunded or given credit for under any circumstance. To ensure all customers can receive their benefit, Promo or Free items have a per customer limit. Promo items are subject to change based on availability and stock of the current item – you may not receive the initial gift you expected based on the time sensitive circumstances above.
Regarding Price Adjustments on Product Promotions
If you have purchased an item from quickgrow.com and / or seeds.quickgrow.com, only to later discover it was at a lower price on a recent sale, and your situation meets ALL the following criteria, you could be eligible for a price adjustment:
- You bought the item at a higher sale price or normal price than the noted time.
- It is within 5 days of the purchase date that the item’s price was further reduced from the final purchase price you paid.
- You have the original, dated sales receipt for the date of purchase.
The item was not on a clearance markdown.
- The item was not noted to be a limited time exclusive, special vendor price or any other form of sale that restricts Quick Grow and it’s respective agents and authorities from designating the sales price.
Please note: You must contact customer service personally and request a price adjustment while the item is still at the further reduced price. Should you call after the item’s reduced price has ended, after the sale has ended, or after the 5 day period noted above, you may not receive the price adjustment. We reserve the right to decide the reimbursement method regarding honoring sales, coupons and price changes.
Quick Grow, its affiliates, agents or legally designated authorities have the sole discretion regarding the beginning and end dates, times and conditions of all sales, coupons, specials, deals, limited time offers and/or exclusives that take place within any Quick Grow stores or related websites under its authority. Email exclusives, coupons, introductory specials, event specials, limited time offers and any other form of discount on any product may be honoured on an individual basis. If you receive notification, act on or otherwise take any action regarding any form of discount following the time the sale is deactivated, you may not receive the discount. The Quick Grow Shop team, employees, or otherwise legally designated authorities hold ultimate authority on the proper use of the above discounts, and reserves the right to enforce the approval or disapproval of the discount as noted in the Quick Grow Store Terms and Conditions.
Loyalty Program Terms and Conditions
Quick Grow offers its customers who buy Quick Grow Store products the opportunity to participate in the Quick Grow Loyalty program and earn reward points. The Quick Grow Loyalty Program Terms and Conditions govern the Quick Grow Loyalty Program and Quick Grow relationship with Loyalty Points members. Membership in Quick Grow Loyalty Program is subject to the Terms and Conditions set forth below, unless specifically indicated otherwise. The Quick Grow Loyalty Program members, in signing up for the program, acknowledge and must follow several rules:
General: The loyalty program is offered at the sole discretion of Quick Grow, and participation in the Quick Grow Loyalty Program is subject to the Terms and Conditions and any other rules, regulations, policies or procedures that Quick Grow may adopt. Quick Grow has the sole discretion to interpret and apply the terms and conditions, and all related questions or disputes regarding said Terms and Conditions will be resolved by Quick Grow at its sole discretion. Quick Grow may amend the Terms and Conditions at any time without notice, and participation in Fetcher Points is available to all individuals should they choose to follow the Fetcher Points Terms and Conditions. Customers must opt-in to receive points for the program, and must have an active account.
Earning Program Points: You earn program points after making purchases or fulfilling other activities while signed in under your Fetcher Points eligible account. Points are subject to pending point approval based on purchase date, return date, and Quick Grow approval. Customers will earn 5 points per dollar spent in store, and will not earn points for purchases made outside of the store. Points will not be earned for dollars spent on shipping and handling and taxes, and will not earn points for dollars discounted off of the price. When you return merchandise, points may be deducted from your account in accordance. Points have no real monetary value, and can only be used for rewards inside the Quick Grow Store.
Redeeming: Loyalty points can be redeemed for discounts or other existing rewards inside of the Quick Grow Loyalty Program only. Loyalty points cannot be redeemed for cash or refunds. Please note that purchase of coupons using loyalty points is final – we will not be able to reimburse those coupons for use in attaining a higher value coupon code. Loyalty points may not be applicable to all purchases. Loyalty points are non-transferable. Loyalty points are good from the date of issue to 12 months of no purchase following your last purchase. Loyalty points will be canceled should an item be returned. Loyalty points will not be available to members or customers who have not logged in, or who have not agreed with the Terms and Conditions. Upon purchase, your loyalty points will become available after 45 days.
Modification, Cancellation, and Termination of Membership: Quick Grow Loyalty Points Program has no predetermined termination date, and may continue until such time as Quick Grow, at its sole discretion, elects to designate a proper program termination date. Quick Grow has the right to terminate the Quick Grow Loyalty Points Program by providing notice on the Quick Grow website or to its members via email. Quick Grow may cancel or terminate the Quick Grow Loyalty Points Program without such notice, in whole or part, if required to do so by applicable law. Quick Grow reserves the right to revoke, cancel, or suspend any enrollment on it’s sole and unfettered discretion in cases of (1.) violation of these Terms and Conditions, (2.) fraud or abuse of the Quick Grow Loyalty Points Program system, (3.) misrepresentation of any information or misuse of the Quick Grow Loyalty Points Program, or (4.) violation of any national, provincial, state, or local law in connection with participation in the Quick Grow Loyalty Points Program. In addition to discontinuance of membership in the Quick Grow Loyalty Points Program, Quick Grow shall have the right to take appropriate administrative and/or legal action as it deems necessary. Discontinued, revoked, or terminated enrollment will result in the loss of all accumulated points and the closing of your account. Should you cancel your enrollment, you may be eligible for enrollment at a later date, but you will not receive any points forfeited from the prior enrollment.
Limitation of Liability:
BY REDEEMING A REWARD, YOU AGREE THAT QUICK GROW AND ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS (COLLECTIVELY, THE “RELEASED PARTIES”) WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS BY YOU OR ANY PERSON FOR, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND TO PERSONS, INCLUDING PERSONAL INJURY OR DEATH, OR PROPERTY ARISING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM ANY ACTION TAKEN OR NEGLECTED TO BE TAKEN WITH REGARD TO THE PROGRAM OR THE REWARD.
THE RELEASED PARTIES ARE NOT RESPONSIBLE FOR (A) LOSS OR MISDIRECTION OF, OR DELAY IN RECEIVING, ANY ENROLLMENT CORRESPONDENCE OR REWARD; (B) THEFT OR UNAUTHORIZED REDEMPTION OF POINTS OR LOYALTY OR USE OF REWARD CAUSED BY CIRCUMSTANCES BEYOND THE REASONABLE CONTROL OF Quick Grow , THE RELEASED PARTIES OR THEIR REPRESENTATIVES AND AGENTS; (C) ANY ACTS OR OMISSIONS OF THIRD PARTIES; OR (D) ANY ERRORS PUBLISHED IN RELATION TO THE LOYALTY PROGRAM, INCLUDING, WITHOUT LIMITATION, ANY TYPOGRAPHICAL ERRORS, ERRORS OF DESCRIPTION, AND ERRORS REGARDING ELIGIBLE PURCHASES OR ELIGIBLE LOYALTY. WE RESERVE THE RIGHT TO CORRECT WITHOUT NOTICE OF ANY ERRORS.
IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU FOR ANY DELAY IN PERFORMANCE OR FAILURE TO PERFORM DUE TO CAUSES BEYOND OUR CONTROL, INCLUDING, WITHOUT LIMITATION, ANY ACT OF GOD, ACT OF WAR, NATURAL DISASTER, WEATHER, ACT OF TERRORISM, OR ANY ACT OR OMISSION OF A THIRD PARTY. THE SOLE REMEDY AVAILABLE TO YOU IN CONNECTION WITH THE PROGRAM (WHETHER THE YOUR CLAIM IS BASED IN LAW OR EQUITY) SHALL BE THE CREDITING OR RE-CREDITING TO YOUR PROGRAM ACCOUNT OF POINTS IN AN AMOUNT NO GREATER THAN THE NUMBER OF POINTS AT ISSUE.
WITHOUT LIMITING THE FOREGOING, EXCEPT AS SPECIFICALLY PROVIDED OTHERWISE IN THESE TERMS & CONDITIONS, THE LOYALTY ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICATIONS MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXCLUSION OF IMPLIED WARRANTIES. CHECK LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THESE LIMITATIONS OR EXCLUSIONS.
THIS SECTION WILL SURVIVE TERMINATION OF YOUR PARTICIPATION IN THE PROGRAM. YOU ARE RESPONSIBLE FOR ALL APPLICABLE TAXES (NATIONAL, PROVINCIAL, FEDERAL, STATE, LOCAL, AND/OR FOREIGN) LEVIED UPON THE LOYALTY REDEEMED BY YOU UNDER THE PROGRAM.